Average Reviews:
(More customer reviews)The kit they use to vent the hot, moist air out the window is cheap. How cheap? I followed the directions to tighten the screws and with very little force stripped out the hole before the screw was even fully tightened. The plastic that fits in the window is soft. The part that connects the hose to the window panel doesn't attach well due to the same issue with the screws so ours fell out in the middle of the night. I've seen the exact same window kit on other brands of portable air conditioners so it could be that only one company is making the window kit and selling them to the different air conditioner companies, so buying a different brand may not do you much good.
There is a work-around, tho. The enterprising few can cut a piece of wood to the right dimensions to fit their window, weather strip it around the edges, and cut a hole to vent the air from the unit - it has a fitting on the end that attaches via 4 screws.
Another work-around (which we'll probably do) is replace the screws with nuts and bolts so they can't fall out during use.
Other than that, the unit works fine. It weights around 70 lb, which isn't too heavy compared to some. We used it in a room that was larger than we should have, just to try it out and it cooled the room just fine.
Most of the moisture is evaporated and sent out the window but there is a tray that needs to be emptied sometimes. Unfortunately it is not a pull out and dump type, but has a tiny plug about an inch from the floor to drain the water from, so I guess you'll have to haul it to the shower to empty. This is also not uncommon for these types of portable air conditioners, sadly.
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